Product
Every tool a dining room needs.
One platform for bookings, the floor plan, guest messages, and analytics.
Smart seating
The right table for every booking
A booking arrives and Covers checks the pacing, the channels, and every table in the room, then seats the party where it fits best. The system adapts to your room, not the other way around.
- Pacing controls keep the kitchen ahead of the rush
- Online, phone, and walk-in channels each get their own limits
- Best-fit scoring turns tables faster and fills more seats
Floor plans
Your room, drawn your way
Draw the room the way it actually sits. Tables, zones, and fixtures go exactly where they belong, and the engine seats every booking on the plan you drew.
- Zones for the dining room, the bar, and the patio
- Linked tables seat large parties across combined capacity
- Live table status during service, on the same plan
Voice
In partnership with
Every call answered
A warm, natural voice host answers every call, checks live availability, and books the table in one conversation. Your team never breaks service.
- Books, changes, and cancels reservations in one call
- Catches allergies, occasions, and accessibility needs
- Hands large parties to your team to confirm
SMS outbound
Confirmations that hold the table
Covers texts every guest when they book and again before they arrive. A reply confirms or cancels, and the floor plan updates on its own.
- Confirmations and reminders by SMS and email
- Guest replies update the reservation on their own
- Messages read like your team wrote them, in five languages
AI analytics
Know what fills seats
AI insights on your booking data surface what fills seats and what doesn't. See which services fill, where no-shows happen, and which guests keep coming back.
- Booking trends, service by service
- No-show and confirmation tracking on every reservation
- Guest profiles with visit history and seating notes
Booking widget
Booking that lives on your website
One line of code puts the widget on your site, in your colors. Every slot comes from your real floor plan and capacity, so guests only see tables you can actually seat.
- A hold timer keeps the table while the guest finishes
- Confirmation with QR code, calendar invite, and wallet pass
- Seating preferences and occasions collected before arrival
Service view
Run the whole service from one screen
Hosts see the night as a timeline or as the floor plan. Who is coming, who is seated, and which tables are free, updated live through the service.
- Timeline and floor plan views of the same live service
- Waitlist, walk-ins, and new bookings in the same diary
- Lunch, dinner, and brunch scheduled on a weekly calendar
Availability calendar
Your services, on a calendar
Lunch, dinner, and brunch sit as blocks on a weekly grid. Imported holiday and sports calendars put game nights and long weekends on the same view, and the month view shows the business at a higher level.
- Week, day, and month views of every service
- Imported holiday and sports calendars next to your services
- Closures, private events, and game-day changes as one-off exceptions
Also included
Roles and permissions
Owners, managers, and hosts each get the access they need, from one location to a whole group.
Wallet passes
Apple and Google Wallet passes in your branding that update themselves when the booking changes.
A built-in assistant
Ask in plain language and get answers from your live data. It also walks new venues through setup.
Built for groups
One account runs a single room or a multi-brand group. Every location keeps its own floor and its own rules.
A full partner API
Availability, reservations, guests, and webhooks, open to the tools you already use.
Five languages
The dashboard, the widget, and every guest message run in English, French, Arabic, Spanish, and Portuguese.
Guests book everywhere. Covers keeps it in one place.
On your website
A booking widget that lives on your site with one line of code, in your colors, in five languages.
Over the phone
Every call answered, day and night, with the same live availability as the floor.
At the door
Walk-ins and the waitlist land on the same floor plan your hosts already work from.
Learn what Covers can do for your dining room.
